Frequently Asked Questions.
Below you'll find answers to the questions we get asked the most about products and services.
Here are the most common questions asked.
- Union Members and their Families - Active and Retired
- Active, Reserve, and Retired Military Personnel and their Families
- Native Americans
As long as you are a member of one of the categories listed on the website (Union, Military, Native American and their family members) your Membership is FREE
All credit cards and there is credit card processing fee.
There are no extra fees to buy the items and we charge a percentage to list the items on the Marketplace
Delivery depends of each Individual member.
Each return policy depends of each individual vendor . There are 3 types of return policies - strict ( no return), moderate - within 7 days and relaxed - within 2 weeks. After that no refund. For more information about refund and return visit: Refund and Returns
Vendors can receive money for sold items directly from their Stripe account (if connected to Marketplace ) or money will be transferred directly to their bank account.