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FAQ

Frequently Asked Questions.

Below you'll find answers to the questions we get asked the most about products and services.

Your Questions Answered

Here are the most common questions asked.

  1. Union Members and their Families - Active and Retired 
  2. Active, Reserve, and Retired Military Personnel and their Families
  3. Native Americans

As long as you are a member of one of the categories listed on the website (Union, Military, Native American and their family members) your Membership is FREE

All credit cards and there is credit card processing fee.

Once logged in, click on the Marketplace on main menu items of your Home Page or any other page. Then, find and click on Marketplace. You'll find list of product on that page.
 

There are no extra fees to buy the items and we charge a  percentage to list the items on the Marketplace 

To post an item for sale in Marketplace, take a photo of your item, enter a product name, description, and price, product options (Like color, size, quantity and other) and select a category. You can then post. Once product approve by site admin your product start listing on marketplace.
 

Delivery depends of each Individual member. 

Each return policy depends of each individual vendor . There are 3 types of return policies - strict ( no return), moderate - within 7 days and relaxed - within 2 weeks. After that no refund. For more information about refund and return visit: Refund and Returns

Vendors can receive money for sold items directly from their Stripe account (if connected to Marketplace ) or money will be transferred directly to their bank account.

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